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The Experience
This weekend my family and I went out to a restaurant to spend some quality time together. It was a spur of the moment decision. Something we wound not normally do at that specific time of day because it was a very busy time for families dining. We decided to go with it anyway. After waiting quite a while to be seated, we then had to wait quite a while for the waiter to come to our table to take our order. I couldn’t help but feel that maybe this was not quite a good decision to come to this restaurant. The waiting was a bit much.
When the waitress finally came to our table, she greeted us in the most friendly way and apologized for the wait due to the restaurant being busy. The rest of the dining experience was still quite slow but the food and the particular waitress made all the difference. Before leaving the restaurant, I had to let the waitress know that her kindness was very much appreciated.
Reflecting on the Experience
On the way home, I was talking to my husband about our restaurant experience. Usually when the restaurants are crowded and the waiters are busy, the energy and attitude is passed on to the customers. We would then feel rushed and underserved and the whole dining experience would not be a good one, even if the food was good. The negative energy from the environment would spoil the overall experience.
Many times we carry our attitude with us and it can and will affect the outcome of whatever we are trying to do. In the example I used above about the restaurant, this one worker was able to keep her energy positive in spite of the extremely busy work environment she was in. She did not let that affect her work attitude or performance and in the end she was generously tipped (lol) and represented the company in a very positive way. This showed that being positive has many advantages. It was a win-win.
The Advantages of a Positive Attitude
The personal advantage of a positive attitude is that by being able to control your attitude when things around you may not be the best, you are able to maintain control over yourself rather than the situation controlling you. That is amazing and not very easy to do!
Professionally if you work with someone who has a positive attitude, it is easier to go the extra mile and lend that support because their very energy is the fuel that pushes their staff to aim higher to do their best.
The opposite is also true, if you are around a very negative attitude, whether it be a company or direct report, that negative energy will stifle your creativity and your ability to want to do or be your best. Eventually you will soon find yourself looking for the exit door.
A Positive Attitude in Business
For those of us who are Entrepreneurs, we must focus on the positive. It is what will continue to allow us to thrive and grow. We can not afford to be negative because our brand depends on it. Everything we see becomes a useful example. Even a family outing to a restaurant becomes an example that can be applied to your business.
This week as you go about your daily activities, I challenge you to look at your attitude in the situations you encounter. Ask yourself if it is in need of adjusting, am I being positive or am I giving off a very negative vibe. If the answer is not a good one, don’t be hard on yourself. Just look for ways you can adjust your attitude no matter how slight, it can and will make a difference not just to you but to those around you. So until next time my readers continue to ……Live your dreams out loud
